Delivery & Returns

Delivery
Delivery can be to any address as long the address at which your payment card is registered is also present on your order. UK orders will normally be sent using Royal Mail Recorded Delivery services.  Overseas order will normally be sent using Royal Mail International Signed For service.  All deliveries must be signed for.  If you are not at home your order will be taken to the local office and kept for 7 days after which it will be returned to us.  If you have not received your order within 4 days from receipt of the despatch notice please email Military Heritage so that we can provide further information.  Please make sure you keep the receipt enclosed with your goods.

Postage charges
When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order. Military Heritage operates a fixed price delivery charge depending on the destination of the goods.  Postage charges include VAT where applicable.  The current rates are:-

UK - £2.99
Europe - £4.99
Rest of the World - £5.74

Returns
If you need to return a product purchased from Military Heritage please contact us within 7 days of receipt of your order and return the goods to us.  The returned goods must be in a resaleable state and in the original packaging.  In the event of cancellation your payment will be returned by a payment method of our choice.

Please post returns to the following address:

Military Heritage
Military House
Honiton Road
Cullompton
Devon
EX15 1NX

This returns policy does not affect your legal rights.

Cancellation of Orders
You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account. You can cancel an order by following the links on the Military Heritage website, or by phoning us on 01884 34835.  Please note however that orders received before 11 am are often despatched the same day.

Force Majeure
Military Heritage shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.